We usually do not accept returns on Halloween costumes or other seasonal merchandise. However if you have a problem with your item please contact us. We want all of our customers to be fully satisfied with their purchase!

Our toll free customer service number is available Monday-Friday 10am - 6pm Eastern time. We will extend these hours between Thanksgiving and Christmas. 1-866-390-3469 or contact at info@browndogtreasures.com .